Privacy Policy

Big Balloons respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order with us.

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Information We Collect

When you visit our website or place an order, we may collect certain information including:

Name
Email address
Phone number
Billing or delivery address
Order details and event information

This information is collected when you submit forms on our website, contact us, or place an order.

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How We Use Your Information

The information we collect may be used to:

Process and fulfill orders
Respond to customer inquiries
Provide delivery and installation services
Send order confirmations or service updates
Improve our website and services

We only use customer information for legitimate business purposes related to Big Balloons.

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Payment Information

Payments may be processed through secure third party payment providers. Big Balloons does not store or have access to full credit card numbers.

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Sharing of Information

Big Balloons does not sell, rent, or trade your personal information to third parties.

Information may only be shared when necessary to process payments, provide services, or comply with legal obligations.

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Website Data and Cookies

Our website may collect basic website usage information such as IP address, browser type, and pages visited. This information helps us understand how visitors use our website and allows us to improve the user experience.

Cookies may be used to enhance website functionality and performance.

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Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

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Changes to This Policy

Big Balloons may update this Privacy Policy from time to time. Any updates will be posted on this page.

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Contact

If you have questions about this Privacy Policy, please contact:

Big Balloons
Addison, Illinois
info@bigballoons.co
https://www.bigballoons.co